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Winegard - Tom Carter

Antenna won't finish setup,stops as soon as you turn it on. Was working fine,morning of the 22nd it quit

#1363402
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I have a pl7000 dish antenna. It’s about 10 months old and mounted on the roof of my rv. Since I first tried using it, it has made a very loud grinding noise and has difficulty finding the satellites. It sometimes takes 3 or 4 resets before it will work and sometimes...
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#1357242
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Winegard - Poor Customer Service

2.1
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Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I bought a defective playmaker satellite and had to pay shipping back to the plant to have it checked out under the warrantee (in my business experience, this is normally paid for by the company, not the customer). Calls to the customer service number was never returned until the next day at best if at all. Ended up getting a brand new satellite but took about 10 days. Would recommend other companies if possible!

2.1
Details
Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1306715
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I have never worked so hard to get to someone to help me sign-up for a service in my life. After multiple rounds of 20 to 30 minute wait times, then several emails then live chat, I literally gave up. I am seriously considering ripping out the Winegard system on my...
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1.0
I didn't like
  • Every interaction i had with these people
#1285484
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Winegard - Antenna on our RV is not working correctly

We had directv out today and the tech said one of the three receivers is not getting to the box

#1239361
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Winegard - Disgusted

Cannot get a call through to check status of a purchase made 03/02/18.

#1204840
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It's me again with an update. After thoroughly searching Wineguard's website and talking to Dish representatives in several languages and talking to Wineguard's customer service phone line I had absolutely no help from any of them. Finally after searching the web...
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1.2
#1154014
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I recently had direct TV installed in my home & Motorhome. The Direct TV technician could not get it to work in my Motorhome. I contacted Winegard and Larry walked me through the set up issues that direct tv could not. Larry was extremely helpful and understood that I...
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#1139258
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Bought Winegard traveler 1000. Thought I was buying the best antenna for searching and finding the three satellites for Dish network using the "hopper"receiver and "Joey" tv connection. Park the coach and turn on the antenna goes pretty smoothly. It always finds and...
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1.0
#1138819
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Contact Winegard

Mailing Address:
Winegard Company
3000 Kirkwood Street
Burlington, IA 52601
United States
Phone:
(800) 288-8094
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We have had the satilite since the end of Marxh and installed it at our campsite on May 1st.(over 2 months now) We purchased the package with 2 Walley recievers for Dish. We spent over $800 and so far it proving to be a piece of junk. We have spent hours on the phone...
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2.4
#1062300
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